Kayak and SUP – FAQs
We don’t have a traditional storefront — we’re an online-based business proudly operating from the Sunshine Coast, QLD.
That said, we do hold stock locally and are happy to arrange in-person consultations by appointment. Whether you’d like to see a kayak in person, try one on the water around Mooloolaba, or just have a chat about the right setup, we’d love to meet you.
Please note: not all products are stored locally. Some items are shipped directly from other states, so let us know what you’re interested in and we’ll confirm availability and the best option for you.
Many of our customers appreciate this personal, no-pressure approach — and we’re here to help you find the perfect fit.
We have warehouses in Warana and Mountain Creek (Sunshine Coast). Please note that not everything is kept locally — some products are shipped directly from other states. Just let us know what you’re after and we’ll confirm the best pickup or delivery option for you.
Yes! We offer a “Try Before You Buy” experience for selected brands like Viking, Jaspara, and Advanced Elements. Most sessions take place around the Mooloolaba area and are by appointment only. If you’d like to test another model, just get in touch — we’ll let you know what’s possible.
Yes — in most cases we can arrange a demo on the water, usually around the Mooloolaba area. This way you can see how the motor performs on a kayak before making your decision.
Please note that not every motor or setup is always available for testing, so get in touch with us to discuss what you’d like to try and we’ll confirm what’s possible.
Yes! We offer flexible hire options for kayaks, fishing kayaks, and stand-up paddle boards. Hire is available for self-pickup from the Sunshine Coast, with single or multi-day packages.
Absolutely! We deliver kayaks and accessories Australia-wide using freight partners specialised in large-item transport.
If you haven’t received an invoice or sales receipt yet, no worries — we’ve got you covered.
Simply fill out the contact form on this page and include your online order number, or email us directly at info@kayakandsup.com.au.
We’ll resend your invoice right away.
Yes, we offer installation and setup options. Click here to see our services
Visit our full Support & FAQs page for more information, use the contact form on this page, call us directly, or visit us by appointment. We’re local paddlers ourselves, and we love helping people get on the water with confidence.
Contact Kayak and SUP Sunshine Coast
Looking to buy a kayak, book a lesson, or get expert advice? You’re in the right place. The Kayak and SUP Sunshine Coast team is here to help with product questions, rentals, lessons, and more. Reach out using the form below or explore our FAQ section for quick answers.
Call us on 0410 520 267, email us at dan@kayakandsup.com.au, or fill out the form below — we’ll get back to you shortly.
You never know how far you can go until you decide to launch.
Talk to Our Team Directly
Prefer a quick chat, direct call, or email? Our team is based on the Sunshine Coast and we’re here to help. Choose one of the options below to get in touch right away.
- 📞 Call us: 0410 520 267
- 📧 Email: dan@kayakandsup.com.au
- 📍 Visit: Kayak and SUP — By appointment only